Privacy Policy
Last updated: August 22, 2026
1. Introduction
Welcome to Native Cos. (“Native”, “we”, “us”, or “our”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.nativecos.com](https://www.nativecos.com) (the “Site”) or make a purchase from us.
2. Information We Collect
When you use our Site, we collect information that identifies, relates to, describes, or can be associated with you (“Personal Information”).
- Information You Provide Directly:
- Contact details (name, email address, shipping and billing address, phone number).
- Account credentials (username and password if you create an account).
- Order and payment details (credit/debit card info processed securely by third-party payment gateways).
- Customer service communications (feedback, inquiries, or product reviews).
- Automatically Collected Information:
- Device and browser data (IP address, browser type, operating system).
- Browsing history and interaction with our Site (pages viewed, time spent, clicks).
- Cookies and tracking technologies (see Section 5).
3. How We Use Your Information
We use the collected information for various business and commercial purposes, including:
- Fulfillment: Processing payments, arranging shipments, managing returns, and sending order confirmations.
- Account Management: Creating and maintaining your user account.
- Customer Support: Responding to your inquiries, resolving complaints, and providing after-sales support.
- Marketing: Sending you product news, promotional offers, or personalized recommendations with your consent (you can opt out at any time).
- Improvement & Security: Analyzing user behavior, improving website functionality, preventing fraudulent activities, and ensuring system security.
4. Sharing and Disclosure
We do not sell your personal information. However, we may share your data with trusted third parties under strict contractual obligations:
- Service Providers: Third parties who help us operate our website (such as e-commerce platforms like Shopify), process payments, handle shipping, and provide email marketing services.
- Legal Requirements: When required to comply with applicable laws, regulations, subpoenas, or government regulatory requirements.
- Business Transfers: If our company undergoes a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and deliver targeted advertising. You can choose to disable cookies through your browser settings, though doing so may limit certain features of the Site.
6. Your Rights
Depending on your location (such as the GDPR in Europe or the CCPA in California), you may have the following rights regarding your personal data:
- Right to Access: Requesting a copy of the personal data we hold about you.
- Right to Rectification: Requesting the correction of any inaccurate or incomplete information.
- Right to Erasure: Requesting the deletion of your personal data (“Right to be Forgotten”).
- Right to Object: Objecting to our processing of your data for direct marketing or specific purposes.
7. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, loss, or misuse. However, please note that no internet transmission is 100% secure.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The updated version will be posted on this page with a revised “Last updated” date.
9. Contact Us
If you have any questions, comments, or requests regarding this Privacy Policy, please contact us at:
- Email: support@nativecos.com
- Website: www.nativecos.com